Flowfeed's Privacy Policy

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it when you access and use the live Flowfeed platform. If you do not agree with our policies and practices, your choice is not to use Flowfeed.com and/or related apps ("Site"). By accessing or using this Site, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website and/or related apps after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Flowfeed (including Flowfeed Inc. and its affiliates) respects your privacy and is committed to protect the personal information of its users - buyers, sellers, and visitors browsing the site ("Users"). We believe that you have a right to know our practices regarding the information we may collect when you visit and/or use our website [http://flowfeed.com] (the "Site"). This policy explains our privacy practices for the Site and services provided by Flowfeed. By accessing and/or using the Site and its related sites, applications, services, goods and/or registering for a Flowfeed account, you consent to the terms and conditions of this privacy policy, including to our collection, use, disclosure, processing and retention of your personal information. You can also learn how to limit sharing of information in this policy.

Information We Collect

When you register to access the Site we may ask you to provide certain personal information, including a valid email address and social media account, location, username and phone number. We may collect additional information such as physical address to ensure Site integrity (for example, prevention of fraud). We collect information to provide better services and enhanced user experience to all of our Users.

In addition, we collect information while you access, browse, view or otherwise use the Site. In other words, when you access the Site we are aware of your usage of the Site, and may gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information, and all communications recorded by Users through the Site. We use that information to enhance user experience, personalize your browsing experience as well as monitor the Site for fraud and inappropriate content or behaviour. We may also collect supplemental information obtained from third parties such as demographic and navigation data.

Once you register, your username is made public and is visible to all Users of the Site. This information includes photos you upload, your published content portfolio, ratings, and additional information you may choose to add to your profile.

How Do We Collect Information?

You directly provide us with most of the information we collect. You do this by filling out the registration details on the Site, and by posting and sharing additional information voluntarily. We also collect technical information indirectly and automatically through our systems. This information may include logging your Internet Protocol (IP) address, software configuration, operating system and use of cookies (cookies are small files sent from us to your computer and sometimes back). Cookies ultimately help us improve your navigation and ease of use of our Site. Cookies do not contain any personally identifiable information. You can find further information about Cookies in this policy below, under Cookies and Local Storage.

How Do We Use The Information Collected?

We use personal information only as appropriate to provide you with quality service and security. For example, we may use the information collected from you to verify your identity. We may also use this information to establish and set up your account, verify or re-issue security credentials, log your activity and contact you from time to time. The information helps us improve our services to you, customize your browsing experience and inform you about additional products, services or promotions from Flowfeed that may be of interest to you. In addition, this information helps us track any fraudulent activities and other inappropriate activities and monitor content integrity. Should you ever deactivate your account with us, we will keep your information on file, but only use it to comply with regulatory requirements and to contact you occasionally with the option to reactivate your account. We will ask for your consent before using information for a purpose other than those set out in this privacy policy. We process personal information on our servers in different jurisdictions world-wide. We may process your personal information on a server located outside the country in which you live.

We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site terms and take other actions permitted by law.

Sharing Personal Information With Third Parties

We strictly do not sell or rent your personal information to third parties for their marketing purposes.

We may combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising. If you do not wish to receive marketing communications from us, you can opt-out through the link attached to each communication or by contacting our Support services. We may provide your personal details to third parties, only in order to operate the Site, and prevent fraud and illegal activities, as detailed below:

Cookies and Local Storage

When you visit the Site, we may use industry-wide technologies such as "cookies" (or similar technologies), which store certain information on your computer and which will allow us, among other things, to enable automatic sign-in to the Site, make your browsing much more convenient and effortless and allow us to test user experience and offer you personalized browsing or promotions. Cookies (which may be html files, flash files or other technology) are text files that help store user preferences and activity. The Site uses cookies to collect statistical data about its use, to tailor the Site's functionality to suit personal preferences and to assist with various aspects of Site operation.

Blocking Cookies

You may set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it's important to remember that many of our services may not function properly if your cookies are disabled. For example, cookies may, in certain cases, save you from the need to enter security credentials, and allow session continuity.

Security

We take great care in maintaining the security of the Site and your information and in preventing unauthorized access to it through industry standard technologies and internal procedures. Users who have registered to the Site agree to keep their security credentials in strict confidence and not disclose such credentials to any third party.

Third Party Sites

While using the Site you may encounter links to third party websites. Flowfeed is not responsible for these sites and has no responsibility or liability whatsoever with regard to privacy matters or any other legal matter with respect to such sites. We encourage you to carefully read the privacy policies and the terms of use or service of such websites. Our terms of use and our privacy policy apply only to information collected by us in accordance with this policy.

Updating Your Information

We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it - unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request. If for any reason you have a problem with deleting your personal information please contact our Support services and we will make reasonable efforts to delete any such information pursuant to any applicable privacy laws.

You can review and change your personal information by logging into the Site and visiting your account profile page. You may also send us an e-mail at [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Changes to the Privacy Policy

We reserve the right to change this policy at any time, so please re-visit this page frequently. Changes to this privacy policy are effective as of the stated "Last Update" and your continued use of the Site on or after the Last Update date will constitute acceptance of, and agreement to be bound by, those changes.

Got any Questions?

If you have any questions (or comments) concerning this Privacy Policy, please email us at [email protected], and we will make an effort to reply within a reasonable timeframe.

Intellectual Property

Intellectual Property Claims (DMCA, Trademark Infringement)

Reporting Claims of Copyright Infringement (DMCA)

Flowfeed’s content is based on User Generated Content (UGC). Flowfeed does not check user uploaded/created content for violations of copyright or other rights. However, if you believe any of the uploaded content violates your or a specific copyright or a related exclusive right, you should follow the process below. Flowfeed looks into reported violations and removes or disables content shown to be violating third party rights.

In order to allow us to review your report promptly and effectively, a copyright infringement notice ("Notice") should include the following:

You can send your Notice to our designated DMCA Agent at: [email protected] Note that we will provide the user who is allegedly infringing your copyright with information about the Notice and allow them to respond. In cases where sufficient proof of infringement is provided, we may remove or suspend the reported materials prior to receiving the user's response. In cases where the allegedly infringing user provides us with a proper counter-notification indicating that it is permitted to post the allegedly infringing material, we may notify you and then replace the removed or disabled material. In all such cases, we will act in accordance with 17 U.S.C Section 512 and other applicable laws.

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective. Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.

Counter-Notification Procedures

If you believe that material you posted on the site was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a "Counter-Notice") by submitting written notification to our DMCA agent (identified above). Pursuant to the DMCA, the Counter-Notice must include substantially the following:

The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice. Please be aware that if you knowingly materially misrepresent that material or activity on the Website was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.

Trademark Infringement

Flowfeed's content is based on User Generated Content (UGC). Flowfeed does not check user uploaded/created content for violations of trademark or other rights. However, if you believe any of the uploaded content violates your or a specific trademark, you should follow the process below. Flowfeed looks into reported violations and removes or disables content shown to be violating third party trademark rights.

In order to allow us to review your report promptly and effectively, a trademark infringement notice ("TM Notice") should include the following:

You can send your Notice to [email protected]

Note that we will provide the user who is allegedly infringing your trademark with information about the TM Notice and allow them to respond. In cases where sufficient proof of infringement is provided, we may remove or suspend the reported materials prior to receiving the user's response. In cases where the allegedly infringing user provides us with information indicating that he/she is permitted to post the allegedly infringing material, we may notify you and then replace the removed or disabled material. In all such cases, we will act in accordance with applicable law.

Repeat Infringers

It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers